Shipping policy
All shipping is calculated at checkout. We use two services, FedEx Priority and UPS Ground. Tracking numbers are generated automatically and will be updated via email with your order information and proposed garment finishing date. Shipping within Canada has a total delivery time of 3 - 5 business days from the garment finishing date. Hand delivery by Atelier's Finishing Service is available for orders in Montreal and Toronto. For International shipments, we use FedEx Worldwide which provides customs clearance and door-to-door delivery service within 4-5 business days from your finishing date. Shipping rates will vary according to package size, weight, and final destination. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, the assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
